Job Description

• PLEASE NOTE: This role is NOT remote. Even if you have successfully worked remotely before you will not be considered if you don't live in the area and be willing to work in the office.

Recruit Right Strategies is seeking personable, customer focused candidates with a sales or customer service background to become Closing Officers for our client in the new home building/mortgage industry. As a Closing Officer, you will call upon existing mortgage customers to walk them through their settlement process, end-to-end. These are warm calls, not cold calls. You will educate them on the benefits of having title insurance with the goal of getting them to take an enhanced policy. This is a salaried position, not commission based, but you will have performance metrics to meet. These are full-time, direct hire roles with excellent compensation and benefits. Compensation 60 - 65k DOE

People in these industries are encouraged to apply:

· Transaction Coordinators at Real Estate Offices

· Sales Assistants at new home builders

· Office staff at Apartment communities

* Retail Managers

· Individuals currently part of a Real Estate Team on the “backend” who would like to have more customer interaction

Closing Officer responsibilities:

• ​Contact all customers via phone to discuss the benefits of our services with the goal of earning their settlement business
• Contact all customers via phone to educate them on the benefits of owners title insurance
• Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures
• Create and manage customer service initiatives and provide reporting to branch/operations managers
• Meet quarterly with builder sales representatives and personnel to provide relevant training/information to better inform them in their customer meetings

Qualifications

• 1+ years of sales experience preferred
• 1+ years conducting settlements preferred or relevant industry experience
• Must be able to obtain a Notary Commission and Title Insurance License
• Excellent customer service skills and strong oral/written communication skills
• Strong organization skills, attention to detail and the ability to multi-task
• Proficient with Microsoft suite

Insides Sales, Hospitality, Real Estate Assistant, Retail, Restaurant, Leasing Agent

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