Job Description

Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Group Sales Manager . Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more. This position is responsible for proactively generating new business and providing account management for new and existing accounts. Additionally, the role involves working with other Sales Managers to meet and exceed monthly revenue goals, preparing and executing action plans, negotiating rates/contracts, and qualifying customers. The Group Sales Manager will represent the Arlo Brand and embrace its values and culture in every interaction. Responsibilities and Authorities: Proactively lead and generate new group business opportunities, drive pricing, direct sales, and results for designated accounts and market segments in conjunction with the Senior Group Sales Manager. Manage a portfolio of the hotel's top national and international key accounts. Prospect regularly. Maintain, prospect, independently solicit, and book business. Develop, create, and maintain customer relationships to achieve optimal market share. Identify, qualify, solicit, and pursue prospective group and meeting business from market information and purchased lead sources, analyzing historical and statistical data. Solicit group business directly and jointly through action plans. Manage the hotel's RFP process and rate negotiations according to established guidelines. Maintain product knowledge, including rate structures and promotional offers. Plan and execute sales trips aligned with the Sales and Marketing plan. Quote and negotiate prices, confirm reservations, and draw up contracts, ensuring proper signatures to close transactions. Coordinate with hotel departments post-closing to ensure delivery of excellent guest services. Prepare reports as required by procedural guidelines. Participate in trade shows, conventions, and promotional events. Achieve room nights and revenue goals as outlined. Communicate effectively with the team, providing clear directions and maintaining a positive tone. Remain calm and serve as a role model during emergencies or busy periods. Make informed decisions and adapt procedures as needed. Perform other duties as assigned. Requirements: University or college degree, preferably in Business Administration, Marketing, Hotel & Restaurant Management, or related fields. At least 2 years of experience as a Group Sales Manager is preferred. Ability to walk, stand, and bend regularly to perform essential tasks. Excellent communication skills in English, both spoken and written. Ability to work under pressure during busy periods. Proficiency in computer systems, including Microsoft Office, Delphi Cloud, Opera Cloud, Cvent. Strong leadership qualities, entrepreneurial spirit, and team motivation skills. Organized, efficient, and able to prioritize multiple projects. Professional appearance and interpersonal skills. Ability to communicate effectively at all organizational levels. Self-starter with a positive attitude and strong work ethic. Ability to multi-task in a fast-paced environment. Curiosity and analytical thinking. Experience with innovative brands is a plus. #J-18808-Ljbffr Arlo Hotels

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